Terms of service

Thank you for choosing CUSTOMTEE DTF for your printing needs. Our Shipping Policy outlines the details of our shipping process to ensure a smooth and transparent experience for our valued customers.

1. Processing Time: Orders are typically processed within 1-3 business days from the date of purchase. Processing time may vary based on the complexity and volume of orders. You will receive an email confirmation once your order has been processed.

2. Shipping Methods: We offer various shipping options to accommodate your needs. The available shipping methods will be displayed during the checkout process, allowing you to choose the option that best suits your timeline and budget.

3. Shipping Rates: Shipping rates are calculated based on the weight of your order and the selected shipping method. The total shipping cost will be displayed during the checkout process before you finalize your purchase.

4. Estimated Delivery Time: The estimated delivery time is calculated based on the shipping method selected and the destination address. While we make every effort to meet these estimates, actual delivery times may vary due to external factors, such as postal service delays or customs processing.

5. International Shipping: CUSTOMTEE DTF proudly offers international shipping. Please note that international orders may be subject to customs duties, taxes, or fees imposed by the destination country. Customers are responsible for covering these additional charges.

6. Order Tracking: Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to monitor the status and location of your package.

7. Shipping Address: Please ensure that your shipping address is accurate and complete when placing an order. CUSTOMTEE DTF is not responsible for lost or delayed packages due to incorrect or incomplete addresses provided by the customer.

8. Delays and Disruptions: While we strive to provide timely delivery, CUSTOMTEE DTF is not responsible for delays caused by factors beyond our control, such as weather conditions, natural disasters, or postal service disruptions.

9. Missing or Lost Packages: If you believe your package is missing or lost, please contact us at kcustomtee@gmail.com or call 816-715-5397, and we will assist you in locating your order.

10. Contact Us: If you have any questions or concerns regarding our Shipping Policy, please contact us at kcustomtee@gmail.com or call 816-715-5397.