FAQ

1. What is DTF printing? Direct-to-Film (DTF) printing is a revolutionary technique that allows us to print vibrant and detailed designs directly onto fabric. It offers a high level of customization, making it perfect for creating unique and personalized apparel.

2. What types of fabrics can you print on? CUSTOMTEE DTF specializes in printing on a variety of fabrics, including cotton, polyester, blends, and more. Our advanced DTF technology ensures exceptional results on different materials.

3. How can I place a custom order? To place a custom order, simply reach out to us through our contact information. You can give us a call at 816-715-5397 or send an email to kcustomtee@gmail.com. Our team will guide you through the process and provide you with a personalized quote.

4. Can I provide my own design for printing? Absolutely! We welcome your unique designs. You can upload your artwork when placing an order or discuss your ideas with our team. We are here to bring your vision to life.

5. What is the turnaround time for orders? Turnaround times may vary depending on the complexity and size of your order. Our team will provide you with an estimated delivery date when you place your order. For rush orders or specific deadlines, please let us know, and we'll do our best to accommodate.

6. Do you offer bulk or wholesale pricing? Yes, we offer competitive pricing for bulk and wholesale orders. Contact us for more information on pricing tiers, discounts, and customization options for large quantities.

7. Can I visit your physical location to discuss my project? Absolutely! Our physical address is 18801 E 39th St S, Ste 1048, Independence, MO 64057, United States. Feel free to drop by during our business hours, or you can schedule an appointment by contacting us in advance.

8. How do I track my order? Once your order is processed and shipped, we will provide you with a tracking number. You can use this number to track the status and location of your package.

9. What is your return policy? We strive to ensure your satisfaction with every order. If there are any issues with your prints, please contact our customer support team, and we will work to resolve the issue promptly.

10. How can I stay updated on your latest designs and promotions? Follow us on social media! Connect with us on Facebook, Instagram, and Twitter to stay informed about our latest designs, promotions, and exciting updates.

If you have any other questions or need further assistance, don't hesitate to reach out to us. We're here to make your CUSTOMTEE DTF experience seamless and enjoyable!